We use cookies to help make this website more user-friendly.

Cookie Policy

What are cookies?

Cookies are small files that can be placed in the browser of your device when you visit a website. On your next visit, the website will be able to read the cookies that have been placed. The information contained in these cookies is necessary, or at least useful, for your visit to, or use of, the website.

Most cookies have an expiration date. 'Session cookies' are automatically deleted when you close your browser. 'Persistent cookies' are programmed to remain on your computer for a number of months. You can remove them manually at any time before they reach their expiration date.

Who are we?

The cookie information in this document was created by the joint ICT organisation of the public social security institutions, federal public services and public services of subregions, the non-profit organisation Smals.

If you have a question about our cookies, please send an e-mail to dpo@smals.be.

Do you have a complaint related to our cookies? Then please address it to:

What does this cookie policy apply to?

The cookie information in this document applies to the website GovApp.

What type of cookies do we use and why?

Essential cookies

Our website needs to place a number of technically essential cookies on your device in order to function properly. These cookies are placed automatically when you arrive on the site and cannot be refused.

Name of the cookie Expiration Content Purpose
BIGipServer.* 90 days Randomly generated string Assigns the processing of all requests from one user to the same server
Cda4047f0002d27d62…
(name varies)
Session end String of characters Assigns the processing of all requests from one user to the same server

Functional cookies

Functional cookies remember the choices you make when you visit our website. If you want to use our website, you must not refuse them. However, we do not place these cookies unless you have confirmed your consent.

Name of the cookie Expiration Content Purpose
cookieBanner 1 month Boolean Remembers the cookies you have accepted

How do you delete cookies?

Do you want to know which cookies have been placed on your device, or do you want to delete them? To do so, adjust your browser settings.

To learn how to delete cookies depends on what browser and what device you are using. Below you can find some information about common browsers and devices: